Channels, threads and direct messages for committees, branches and course cohorts. Documents, polls and an AI assistant sit in the same place.










Your forum is a ghost town, and the conversation that matters is happening in an email chain you were not copied into.
Committee papers, drafts and decisions live in inboxes, so nobody can find the current version.
Members are talking on Facebook and WhatsApp, where you have no roles, no moderation and no record.
Channels for the whole membership, private channels for committees, and direct messages for the quiet questions. Papers are drafted in the channel that owns them, with version history and a final locked copy.
Channels come in three privacy tiers – public, private and secret – plus a committee type for governance work. Threaded replies, reactions and pinned messages keep a long discussion readable. Members carry roles: owner, admin, moderator, member.
Each channel holds its own documents, edited live by several people at once with cursor presence, or one at a time with a lock. Version history lets you preview and restore, and a finished document can be finalised read-only or exported as Markdown.
Run a multi-option poll inline in the channel and see the vote counts as they land. Schedule a meeting from the composer and it posts a card with time, attendees and a join link, plus an ICS file for the calendar. Threads can be marked resolved.
HelpBot is an AI assistant that members message like anyone else. It searches your policies, procedures and courses using semantic search rather than keyword matching, and keeps the conversation history between sessions.
Every course gets a room.
Switch discussions on for a course and Loop creates a private channel; learners are added automatically when they enrol, and you set what access they keep once they finish.
HelpBot reads your policies.
HelpBot answers questions by searching your own documents, policies and courses, so members get the organisation's answer rather than a guess.
What's on, next to the conversation.
Feed channels carry a contextual sidebar with events, courses and listings, so what is happening across the platform shows up where members already are.
The same conversation on the phone.
Loop ships as an iOS and Android app and a desktop app, sharing one set of notification preferences – quiet hours, muted channels and per-type toggles.
If your members already sign in to a WordPress site, they sign in to Loop. SAML SSO, user sync and role mapping turn WordPress roles into Loop permissions.
A sync dashboard shows current status and a sync events log records every change, so you can prove what happened.
Inbound email handling means a member can reply from their inbox and the reply lands in the thread. No habit change required on day one.
Outgoing webhooks and an API-first design let Loop feed the other systems you already run.

Ask us the hard ones – pricing, migration, the lot. A human from our Australian team replies within one business day.
Ask a questionBook a walkthrough and we'll set up a channel with your committee structure.